Returns & Exchanges
If you are not entirely satisfied with your purchase, we are here to help. We accept returns on unopened tea products within 30 days of delivery.
1
Initiate Return
Contact our support team or log into your account to request a Return Merchandise Authorization (RMA) number.
2
Pack Your Items
Securely place the unopened items in their original packaging, ensuring the RMA number is clearly visible on the outside.
3
Ship the Package
Drop off your package at any authorized courier location using the prepaid label provided by our team.
4
Receive Refund
Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing